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Could, Should, and Would

These are the three most dangerous words in the business world today.

 The direct report says, "Well, I could do that, but I have this, this, and that to do." 

 The IT developer says, "The system should do that, but it's really designed this way because we worked around it." 

 The boss says, "I would escalate that issue, but the time isn't right." 

 All three of these words reflect inaction and sub-optimal organizational performance.

 Remove these words from your vocabulary in the workplace and replace them with "can", "will", and "must." 

 The workplace will be better off because of it. 
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